GENERAL CONDITIONS OF USE AND CODE OF CONDUCT AND GOOD PRACTICES.
PRIVACY POLICY AND LEGAL NOTICE.
And now the legal stuff…
We are obliged to report all this in a somehow technical language, but before we will try to summarize it in three sentences:
We are a startup that believes that your shopping experience in the supermarket can be improved with some of the advantages of online shopping.
For this we have created an app that makes it easier for you to buy in the supermarket, helps you make more informed decisions and get exclusive promotions for you.
For this to work you have to scan and validate your purchase receipts, for which we can reward you at specific times.
The tickets must correspond to your own purchases in the last two weeks (the ticket you find at the supermarket checkout is of no use to us…), from the main supermarket chains and to be legible (the one you made a basket ball with probably won’t be able to read it :-Z). Take a photo from the app, including the name of the supermarket, all the products and the total, as well as the date and time. In some tickets you will have to take several photos to include all this, but don’t worry, you can link one to the other to cover the entire ticket. We try to recognize all your products and promotions, but it is likely that you need to give us a hand: select from the ones we suggest, add it from a list of generics or scan its barcode and complete your ticket. With this you will have information about the products you have bought: photos, ingredients, allergies, etc… and soon you will be able to analyze what you spend your money on and what you eat.
With this information we send you promos and new products based on your shopping habits (instead of looking through long supermarket brochures). In the app you can also search for supermarkets near you and see the current promotions, scan a product to see its tab or make a shopping list and share it with whoever you share your fridge with (every time one of you updates it, the other You will see the changes and so we avoid running out of coffee in the morning or throwing away the pocho tomatoes because we bought them twice…) When you accumulate €20 in cashback (sorry but until then they only have value in the app) you can exchange them, donate them to the NGO that you choose or to another user of the app. With this we summarize our code of good use.
We not only comply with the data privacy law, we exceed it: we do not ask you for personal data, no matter how much we personalize the offers, you are just a number to us :-o. Your ticket data is used to make our service work and no one else has access to it. We only use your location when you are looking for a supermarket near you and we do not store this information. You can leave whenever you want and we will delete the data associated with your account. Let’s see, we call ourselves Robin Data Hood for a reason…
Below you have all the legal stuff, any questions or suggestions do not hesitate to contact us at hello@robindatahood.com.
GENERAL CONDITIONS OF USE
INTRODUCTION
These General Conditions of Use regulate the use of the computer application of ROBIN-DATA-HOOD S.L. (hereinafter, the “Application”), property of ROBIN-DATA-HOOD S.L. , with CIF B66841354 and registered office in Barcelona, Plaza Pau Vila, 1 Boque A, 3º-3A3, 08003 BARCELONA, registered in the Mercantile Registry of Barcelona on Sheet B-490218, Volume 45508 and Folio 1.
By accessing and using this Application and Website, you (“User”) acknowledge that you have read and accepted these General Conditions of Use and agree to comply with all its terms and conditions. Likewise, the User acknowledges and accepts that the access and use of this Application and/or Website will be subject to the General Conditions of Use and the Code of Conduct and Good Practices that are in force at the time they are accessed. .
OBJECT
Through the use of the Application, ROBIN-DATA-HOOD S.L. will act as an intermediary between Users and companies that own prestigious brands that sell their products in supermarkets, the service offered consisting of (i) payment to the User in exchange for sending ROBIN DATA HOOD, S.L. your purchase receipts through the Application, (ii) and the provision, through the Application, of exclusive offers based on the consumption and geographic location of the User.
Exclusive offers are understood to be all those discounts and/or promotions that companies make regarding their products, by crediting the User’s account with the amount corresponding to the discount and/or promotion in which the User participates. The effect generated by said discounts and/or promotions will always be an increase in the balance in the User’s own account.
It is expressly stated that ROBIN-DATA-HOOD S.L. does not have any power to carry out the payments of the amounts in the
User’s account, based on the purchase of the promotional products, since it is the companies that promote the products themselves that will carry out said action. Therefore, the User may not, in any case, claim ROBIN-DATA-HOOD S.L. no liability for this purpose,
The service offered by ROBIN-DATA-HOOD S.L. It is completely free for Users. All the data of the Users of the Application are of a grouped type, and do not allow, per se, the personal identification of the User.
ACCESS AND USE LICENSE
The User acknowledges and accepts that the access and use of the Application and/or Website is carried out freely and consciously, under his sole responsibility and in accordance with the Conditions of Use and the Code of Conduct and Good Practices.
Access to the Application will be subject in any case to the prior registration of the User by completing the corresponding form (“Registration Form”), in which the User will provide some basic non-identifying personal data. ROBIN-DATA-HOOD S.L. reserves the right to freely accept or reject the registration request by the User. The data entered by the User in the Registration Form must be exact, current and truthful at all times, with the User being responsible for them. The falsification of any of the aforementioned data will be sufficient reason to terminate the User from the Application service.
The access and use of the Application or the specific area of the Website will be subject to a password chosen by the User when filling in the Registration Form. The access will be considered carried out by said User, who will be responsible in any case for such access and use. The User will be responsible at all times for the custody of his password, assuming, consequently, any damages that may arise from its improper use, as well as from the assignment, disclosure or loss of the same. In case of forgetting the password or any other circumstance that poses a risk of access and/or use by unauthorized third parties, the User will immediately notify ROBIN-DATA-HOOD S.L. in order to proceed immediately to blocking and replacing it. In any case, any operations carried out before said communication will be considered carried out by the User, who will be responsible and will pay the expenses and/or damages that could derive from any unauthorized access and/or use that is carried out prior to said communication.
The User may only access the Application through authorized means. It is the responsibility of the User to ensure that he has downloaded the Application correctly on his device. ROBIN-DATA-HOOD S.L. will not be responsible if the User does not have a compatible device or has downloaded a version of the Application that is incompatible with their device.
The registration in the Application entails the concession, by ROBIN-DATA-HOOD S.L. to the User, of a license to use the Application. The license to use the Application is non-transferable, non-exclusive, for as long as the Application remains active in the market as long as the user respects the General Conditions of Use and the Code of Conduct and Good Practices, described herein. document.
The User undertakes to make appropriate and lawful use of the Application and/or Website in accordance with applicable legislation, these General Conditions of Use, morality and generally accepted good customs and public order. The User must refrain from (i) making unauthorized or fraudulent use of the Application and/or Website; (ii) access or attempt to access restricted resources of the Application and/or Website; (iii) use the Application and/or Website for illicit, illegal purposes or effects, contrary to what is established in these General Conditions of Use, good faith and public order, harmful to the rights and interests of third parties, or that in any way may damage, disable or overload or prevent the normal use or enjoyment of the Application and/or website; (iv) cause damage to the Application and/or website in the systems of its providers or third parties; (v) introduce or spread computer viruses or any other physical or logical systems that are likely to cause damage to the systems of ROBIN-DATA-HOOD S.L. , its suppliers or third parties, (vi) try to access, use and/or manipulate the data of ROBIN-DATA-HOOD S.L. , third-party providers and other Users.
SERVICE DESCRIPTION
ROBIN-DATA-HOOD S.L. offers its registered users a service of product information and advice on their purchases in supermarkets based on the clear and legible capture of their purchase receipts in supermarkets, as well as their validation. Additionally, the Application also provides a system of Personalized offers for each user with which to obtain savings in the form of a subscription or cashback to be determined based on the conditions of each promotion.
The Application provides the registered user with access to various content and information (nearby supermarkets, nutritional information on products, allergens, ingredients). ROBIN-DATA-HOOD S.L. does not guarantee that the contents and information provided both in the Application and on the website are correct, complete or up-to-date. The products displayed at ROBIN-DATA-HOOD S.L. and the product sheets present in the Application are the responsibility of the suppliers, manufacturers or supermarket chains without ROBIN-DATA-HOOD S.L. can take responsibility for them.
In order to facilitate anti-fraud control by ROBIN-DATA-HOOD S.L., it is the User’s obligation to diligently guard and custody the original purchase receipts that are attached to the Application in order to respond to any requirements for the presentation of originals that said control may carry out. the same. If sending by ordinary mail is required, the costs of sending said tickets will be borne by the User. The obligation of safekeeping and custody of the tickets will expire once the User has benefited from the corresponding promotion that has been generated by sending the purchase tickets.
The User has the right to claim in the event that the balance in their account is not paid when purchasing a promotional product and attaching it to the Application, having a period of [15] calendar days after the purchase of the product. promoted product. Said claim can be made by sending an email to the address hello@robindatahood.com. In it you must identify your username as well as a brief explanation of the claim. ROBIN-DATA-HOOD S.L. , in a diligent manner, undertakes to forward the claims to the corresponding company that offered the product with promotion so that it can be held responsible, since as agreed in clause 2, ROBIN-DATA-HOOD S.L. will not be responsible for the claims made by the User in relation to this point.
After the User sends tickets through the Application, ROBIN-DATA-HOOD S.L. will verify that the purchase has actually been made at the time and in the manner specified in each promotion (according to the information offered in the Application) and in accordance with the Code of Conduct and Good Practices.
CONSIDERATION
Once the account balance reaches 20 euros, the User may exchange it, donate it to an NGO, or assign it to whoever the User wishes among the other Application accounts. No limit is established when accumulating balance in the User’s account. The procedure to redeem the money begins with the request by the user and can be carried out by means of online payment by PayPal, bank transfer or from a HalCash network ATM, using the code that the Application will send via SMS as soon as the withdrawal of the funds is requested and the corresponding tickets are validated.
The accumulated cashback in the user account of the ROBIN-DATA-HOOD S.L. It has no value, neither monetary nor of any other nature, before reaching the minimum redemption amount (€20). It will only charge value when €20 is reached and the user requests the exchange as specified above and provided that the Code of Conduct and Good Practices has been respected in all tickets and promotions used to accumulate said balance previously validated by ROBIN-DATA- HOOD S.L.
In no case will users have any right to the credit associated with their ROBIN-DATA-HOOD S.L. account. different from the minimum necessary to redeem (€20).
INTELLECTUAL AND INDUSTRIAL PROPERTY
The User acknowledges and accepts that all intellectual and industrial property rights over the contents and/or any other elements inserted in the Application and/or Website (including, without limitation, trademarks, logos, trade names, texts, images, graphics , designs, sounds, databases, software, flowcharts, presentation, audio and video), belong to ROBIN-DATA-HOOD S.L.
DATA PROTECTION
In accordance with the provisions of Organic Law 15/1999, on the Protection of Personal Data (LOPD) and its development regulations, compliance with current regulations for this purpose is guaranteed, as well as the security and confidentiality of the data. that are provided by Users.
The data provided by the User is intended for the proper management and administration of the process established in these general conditions. And they will not be used for other purposes or treatments.
The data provided by the User will be incorporated into an automated file owned by ROBIN-DATA-HOOD S.L. . The User may exercise the rights of access, rectification, cancellation or opposition, by mail addressed to the person in charge of the file, [hello@robindatahood.com], indicating the User name, copy of the DNI, address for the purposes of notifications and indicating the request in which the request, as well as any supporting documents of the request that is formulated.
ROBIN DATA HOOD, S.L. will use the data from the User profiles to, once grouped by generic parameters, which do not allow the personal identification of the respective Users, publish them on the panel of its platform, to which the companies that offer their products on the market will have access. clients of ROBIN-DATA-HOOD S.L. .
In any case, ROBIN-DATA-HOOD S.L. guarantees that the data obtained from the Application will not be transferred directly to any third party.
EXCLUSION OF GUARANTEES AND RESPONSIBILITY
ROBIN-DATA-HOOD S.L. does not guarantee the availability and continuity of the operation of the Application and/or Website. Consequently, ROBIN-DATA-HOOD S.L. will not be in any case responsible for any damages that may arise from (i) the lack of availability or accessibility to the Application and/or Website; (ii) interruption in the operation of the Application and/or website or computer failures, telephone breakdowns, disconnections, delays or blockages caused by deficiencies or overloads in telephone lines, data centers, in the Internet system or in other electronic systems, produced in the course of its operation; and (iii) other damages that may be caused by third parties through unauthorized interference beyond the control of ROBIN-DATA-HOOD S.L.
ROBIN-DATA-HOOD S.L. does not guarantee the absence of viruses or other elements in the Application and/or website introduced by third parties outside ROBIN-DATA-HOOD S.L. that may cause alterations in the physical or logical systems of the User or in the electronic documents and files stored in their systems.
ROBIN-DATA-HOOD S.L. adopts various protection measures to protect the Application and/or Website against computer attacks from third parties. However, ROBIN-DATA-HOOD S.L. does not guarantee that unauthorized third parties cannot know the conditions, characteristics and circumstances in which the User accesses the Application and/or Website. Consequently, ROBIN-DATA-HOOD S.L. will not be in any case responsible for damages that may arise from such unauthorized access.
CANCELLATION OF THE USER ACCOUNT
The User may unilaterally cancel their User account at ROBIN-DATA-HOOD S.L. In case of cancellation of the account by the User, he will lose all the information that was in his account without the possibility of recovering it, as well as the accumulated balance of money.
ROBIN-DATA-HOOD S.L. You can cancel the User account automatically if you have not made any movement in a period of one (1) year.
ROBIN-DATA-HOOD, S.L may cancel any User account that does not comply with these Conditions of Use and Code of Conduct and Good Practices, or by cessation of provision of the Service. In any case, the User will be notified to the email address that he provided when registering his ROBIN-DATA-HOOD S.L.
NOTIFICATIONS
ROBIN-DATA-HOOD S.L. You can make the appropriate notifications through a general or specific notification through the Application. The User may communicate with ROBIN-DATA-HOOD S.L. by sending an email to the address [hello@robindatahood.com as well as through the contact form located on the robindatahood.com website].
ASSIGNMENT
The User may not assign their rights and obligations arising from these General Conditions of Use without the prior written consent of ROBIN-DATA-HOOD S.L.
CHANGES AND MODIFICATIONS TO THE CONTRACTUAL CONDITIONS
ROBIN-DATA-HOOD S.L. reserves the right to modify any of these terms and conditions without prior notice. The communication of these possible modifications will be made through the Application. If the User continues to use the service, this will entail tacit acceptance of the new conditions. Otherwise, the User may unsubscribe following the procedure provided in clause 9 of these Conditions of Use.
The cancellation of any of these clauses, or a part of them, will not lead to the total cancellation of the terms and conditions.
In the event that a legal or regulatory measure occurs that, in the reasonable opinion of ROBIN-DATA-HOOD S.L., prohibits, substantially restricts or makes the provision of the services subject to these Conditions commercially unfeasible, ROBIN-DATA-HOOD S.L. You will have the right to: (i) modify the services or the terms and clauses of these Conditions in order to adapt to the new situation, or (ii) suspend the service.
AND In the event that there are modifications to the service, and the User does not express his opposition in writing to these changes and continues to use the Service, this will mean that he has accepted the new modifications to the service.
Likewise, ROBIN-DATA-HOOD S.L. reserves the right to suspend, interrupt or stop operating the Application and/or Website at any time.
APPLICABLE LAW AND JURISDICTION
These General Conditions of Use, as well as the relationship between ROBIN-DATA-HOOD S.L. and the User, will be governed and interpreted in accordance with Spanish law. The parties agree to submit to the exclusive jurisdiction of the courts and tribunals of Barcelona for the resolution of any dispute in relation to these General Conditions of Use or the relationship between them.
CODE OF CONDUCT AND GOOD PRACTICES
In order for the validation of the ticket and the personalized offers to be effective and, consequently, for the user to accumulate cashback, the purchase tickets must meet the following characteristics without exception:
The purchase tickets must belong to establishments framed within the Spanish territory. Said establishments will correspond to those offered in the list of supermarkets present in the Application. This list includes: AhorraMas, Alcampo, Aldi, Bonarea, Bonpreu, Caprabo, Carrefour, Clarel, Coaliment, Condis, Consum, Coviran, Dia, Dinosol, El Corte Inglés, Eroski, Jespac, Keisy, Lidl, Mercadona, Sorli Discau, Suma and Supercor.
The purchase tickets must correspond to purchases from the last 15 days from the date they are uploaded to the Application. Older tickets will be marked as wrong.
All tickets will correspond to purchases of food, drugstore and perfumery made in the aforementioned supermarkets. Tickets belonging to other establishments or services (transport, fashion, leisure activities, restaurants…) will not be valid. Tickets from Cash&Carry establishments or Wholesale supermarkets will not be valid either.
The purchase tickets are personal and non-transferable in order to provide personalized offers to each user. Said tickets must correspond to personal purchases made by the user for their own consumption or for their home. The detection of duplicate tickets in different accounts will lead to the invalidation of the ticket and the automatic removal of the user from the application.
In the same establishment, only one ticket per user and day is accepted, in exceptional cases where more than one ticket per day and store is justified, we could accept them prior communication with ROBIN-DATA-HOOD S.L. In no case are consecutive tickets accepted (several tickets from the same center in a short period of time).
The capture of the tickets must be clear and legible. In it, the complete information of the products, the total purchase, as well as the supermarket to which they correspond, the date and time of purchase must appear. In the case of long tickets, the Application allows the realization of several captures per ticket.
The falsification or manipulation of purchase tickets, their obtaining fraudulently, as well as the use of third-party tickets in the Application, is prohibited.
The user is obliged to save and preserve the original purchase receipts (see General Conditions of Use and Privacy Policy for more information).
Each personalized promotion will have its own conditions of use and will be validated through the corresponding purchase ticket. In exceptional cases ROBIN-DATA-HOOD S.L. You may request validation by photo or scan of the product barcode in certain promotions.
Once the ticket has been captured, the user must validate the products not automatically detected in the Application to generate some cashback right and make it effective in their account.
The cashback that is generated thanks to the invitations via app, only affects the user who invites and is obtained when the invited user installs the app, registers and uploads his first valid ticket. The process may take a few days as guests are waiting to upload their first tickets.
The conditions of the right to cashback for the capture and verification of tickets will vary over time and are the exclusive responsibility of RHD, who may limit, change and even suspend them completely with prior notice to the users of the Application. ROBIN-DATA-HOOD S.L. will do its best to explain its remuneration policies per ticket, respecting its culture of obtaining benefits for its users based on their consumption data while ensuring their privacy.
PRIVACY POLICY
INTRODUCTION
This Privacy Policy is designed to help you understand how RDH (“ROBIN-DATA-HOOD S.L. ”, “we”, “RDH”, the “Data Controller”) collects, uses, stores, processes, discloses, or ultimately trafficking (any operation or set of operations carried out under
personal data or sets of personal data, whether by automated procedures or not) the Personal Data that you provide when registering as a user in our application (hereinafter, “app”), on our website www.robindatahood.com, or using the services that RDH provides through its website or through its app.
RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA
The Person Responsible for the Processing of Personal Data is the commercial entity ROBIN-DATA-HOOD S.L. (hereinafter “RDH”), with CIF B66841354 and registered office in Barcelona, Plaza Pau Vila, 1, 08003, registered in the Mercantile Registry of Barcelona on Sheet B-490218, Volume 45508 and Folio 1. His email address is hello@robindatahood.com.
You can also consult the RDH Data Protection Officer (DPO), who is responsible for ensuring that the rights and freedoms of data subjects are not adversely affected by data processing operations, to obtain an opinion on the processing operations. of data, either concerning you or carried out by you. Your email: dpd@robindatahood.com
RDH takes the privacy of Users very seriously, guaranteeing the confidentiality of the Personal Data to which it has access, and that this processing will always be carried out in accordance with this Privacy Policy and applicable privacy and data protection legislation. at all times in Spain and Europe.
RDH guarantees Users that it will always apply the applicable technical and organizational security measures established in current legislation, given the nature of the Personal Data processed and the circumstances of the treatment, as well as those that are advisable given the state of technology, guaranteeing the integrity, security and confidentiality of Personal Data. For this, RDH has approved a Security Protocol adapted to current European and Spanish regulations on Protection of Personal Data.
PURPOSE AND GENERAL INFORMATION
Both access to and use of the website www.robindatahood.com (hereinafter, the “Website”) and access to and use of the mobile application (hereinafter “application” or “app”) shall be governed by the provisions of this Privacy Policy, as well as the General Legal Conditions of Use and the Spanish and European privacy and data protection legislation applicable at all times, which the User accepts and undertakes to respect. Access to and use of the Website through the Application is also governed by the provisions of this Privacy Policy.
Please read these documents carefully before using the website or application.
Please note that you will NOT be able to access or use the RDH services nor will RDH be able to collect personal data from you unless you show your free, informed and active consent to process your personal data, as well as your agreement with this Privacy Policy.
PERSONAL DATA COLLECTED
RDH will collect and process the Personal Data of users, registered or not on the website or in the application, in accordance with the provisions of this Privacy Policy, as well as in accordance with the specific data protection clauses for certain products or services that may be applicable in each case.
The Personal Data of Users that RDH collects and processes are:
Mandatory data for the provision of RDH services. The personal data that the user must transfer so that RDH can provide its services are email/e-mail, and mobile phone number.
Optional data. The user will be free to assign, optionally, the postal address, age, gender, or family. The user can also provide their geolocation if they wish, through the app. exclusively for the location of nearby supermarkets. RDH does not store this information.
Data obtained through the use of the app and the web. Through the use of the App or the website, RDH may access or obtain the IP, the advertising identifier of the mobile device, the characteristics of the mobile device such as the microphone or camera, the preferred language and the country of location, the session data (reference domain, websites visited, date and time of access to the web), the record of movements of your RDH account, as well as the data derived from the actions carried out by the user through the utilities of the Service provided by RDH through the application website.
All these personal data can be provided directly by the Users or indirectly collected by the use of our services and in the legally established terms, and will be processed for the purposes described in this Privacy Policy.
RDH will limit the collection and processing of Personal Data only to the purposes of the Processing of Personal Data, detailed in the next clause.
PURPOSES OF THE PROCESSING
The personal data collected will be processed for the purpose of:
Provide the service. The service provided by RDH (hereinafter the “Service”) that consists of a service of economic incentives for the purchase of promotional products published in the Application by manufacturers, consumer brands and supermarket chains. For more details about the Service, you can consult the Terms of Service described in this document.
Preparation of reports and statistics based on user behavior to:
improve the service provided by RDH, improve the RDH user experience, develop new products and services, generate reports and market statistics, strengthen security measures, and analyze the use and impact of RDH services on its users. We can use it to send advertising and promotions via e-mail too.
RECIPIENTS: DATA TRANSFER TO THIRD PARTIES
Treatment Managers
RDH does not transfer personal data of its users to third parties.
However, it does allow access to the personal data of its users to third parties with whom RDH has previously established professional relationships, known as Treatment Managers, who access said data in order to fulfill the specific purposes for which RDH treats personal data, established in the previous clause. These relationships between RDH and its Treatment Managers are regulated and delimited in their corresponding contracts, and comply with all the requirements of current Spanish and European Personal Data Protection legislation.
Likewise, RDH ensures that its Treatment Managers comply with all the security requirements demanded by current Spanish and European legislation regarding the Protection of Personal Data.
dissociated data
RDH may share dissociated information (it will not consider personal data due to its impossibility of finding out from which identified or identifiable persons the data comes from) of the transactions that appear reflected in the registry of movements of the service by the User with third parties that operate in them. economic and commercial sectors of RDH.
Dissociated data consists of replacing the exact details of the User’s Personal Data with imprecise ones (for example, replacing the number of operations by ranges, grouping the detailed information into superior criteria, etc.), therefore, it is impossible to personally identify to the user or know details of their consumption.
RDH will not reveal in any case the name, surname, telephone number, e-mail, or other data that allows the identification of the user, except by legal obligation or in compliance with judicial or administrative decisions.
Transfer of Personal Data to Third Parties
RDH cannot transfer the personal data of the users to third parties without the prior and informed consent of the user which, when necessary, will be obtained through the electronic or paper data collection forms as appropriate.
In such a case, RDH will inform the User of the purpose of the treatment and the sectors of identity or activity of the possible assignee of the personal data.
Notwithstanding the foregoing, we inform you that RDH may communicate your Personal Data to the competent control and supervision entities and to the tax authorities, in the event that they exceptionally request it and always in accordance with the legislation in force at all times in Spain and in Europe.
These organizations and authorities will always be within the European Union, thus ensuring that the level of protection of privacy and confidentiality applicable to Personal Data will be equivalent to that which is fully applied in their capacity as Data Controller.
International data transactions
RDH could transfer Personal Data to a third party from a member state not belonging to the European Union or to an international organization, always with the prior consent of the user and provided that the European Commission has established that said country or international organization not belonging to the European Union offers a adequate level of protection for your Personal Data. The list of countries with an adequate level of protection according to the European Commission.
PERIOD OF CONSERVATION OF PERSONAL DATA
The personal data provided by the User will be kept by RDH while the user uses the service regularly.
RDH will review the personal data of its non-active users and will block their data when 6 months have passed without activity. These blocked personal data will be stored by RDH in accordance with the terms established in current legislation but will not be processed. Once these terms expire, they will be deleted from the RDH databases.
Likewise, the personal data of RDH users that are no longer being processed by RDH will undergo a review process and if they are not processed within 6 months, they will be blocked, and when the corresponding deadlines expire, they will be deleted from the databases of rdh.
LEGITIMATION FOR THE PROCESSING OF PERSONAL DATA
The legal basis for the treatment of your Personal Data is your explicit and free consent to treat them, as regulated in this Privacy Policy and all applicable Spanish and European legislation on the Protection of Personal Data and Privacy at all times.
RIGHTS OF THE USER
RDH informs you that you can exercise your rights of access, rectification, cancellation/deletion, limitation of the processing of your personal data, opposition to the processing of your personal data, and portability of your personal data in accordance with the terms established in current legislation.
In the following section of this document you can consult in more detail what these rights consist of and how to exercise them. Likewise, the registered User, in his personal area in the RDH app, will be able to access his Privacy environment and manage his rights and other information about his personal data.
To start the procedure for exercising one or more of these rights, you can access your personal area, the Privacy environment that RDH has established for all Users, or you can send an e-mail to the RDH Data Protection Officer ( dpd@robindatahood.com).
RDH warns you about your right to withdraw, at any time, the consent granted to collect and process your Personal Data, without affecting the legality of the treatment based on the consent prior to its withdrawal. You can withdraw consent by sending an email to hello@robindatahood.com.
The User also has the right to data portability whereby, in aggregate, at the User’s request, or receive personal data concerning him, which he has provided to a Controller, in a structured, commonly used and machine-readable manner and You have the right to transmit such data to another Controller without impediment by the Controller to whom the personal data has been provided.
As indicated in this Privacy Policy, in the clause “Responsible for the Processing of Personal Data”, you can also consult the Data Protection Delegate (DPO) of RDH who is responsible for guaranteeing that the rights and freedoms of the interested parties are not violated. are negatively affected by data processing operations.
Finally, we remind you that, by legal imperative, you have the right to file a claim with the Spanish Agency for Data Protection or other European bodies responsible for the Protection of Personal Data. This is valid if he is a citizen of another Member State of the European Union and if he considers that the data processing does not comply with European regulations.
THIRD PARTY LINKS
The user may find third party links on the Website to other websites controlled by third parties. RDH does not have the power to control the content provided by these other websites nor is it responsible for the processing of personal data of users carried out by those responsible for these websites. We remind you that this Privacy Policy only applies to Personal Data collected and processed by RDH through the Website or Application. Therefore, RDH is not responsible for any aspect related to the processing of User data that may be carried out by those responsible for these third-party websites.
CHANGES TO THE PRIVACY POLICY
This Privacy Policy is effective as of the effective date set forth above. RDH reserves the right to change this Privacy Policy always in accordance with the applicable laws regarding Data Protection in Spain and in Europe. If we make changes to this Privacy Policy, we will notify you through a notice on our website or also, if applicable, through a communication via e-mail or notification in your user area.
CONTACT
If you have questions about this Privacy Policy or the use of your personal data, or if you wish to correct or delete data, please send an email to dpd@robindatahood.com.
user rights
RIGHT OF ACCESS
What is?
The right of access is the right of any interested natural person to request and obtain free of charge from the data controller information on their personal data subjected, where appropriate, to processing, the purpose thereof, information on the origin of said data. , as well as the communications or transfers to third parties, made or that are expected to be made of them.
How can I exercise it?
Write an e-mail to our Data Protection Officer (dpd@robindatahood.com)
and as soon as possible he will answer you and explain how to proceed.
RIGHT OF RECTIFICATION
What is?
It is the right of the affected party to modify the data that concerns him and that turns out to be inaccurate or incomplete.
How can I exercise it?
Write an e-mail to our Data Protection Officer (dpd@robindatahood.com) and he will answer you as soon as possible and explain how to proceed.
RIGHT OF OPPOSITION
What is?
The right of an interested party not to carry out the processing of their personal data, or to cease such processing.
How can I exercise it?
Write an e-mail to our Data Protection Officer (dpd@robindatahood.com) and he will answer you as soon as possible and explain how to proceed.
RIGHT OF CANCELLATION/DELETION.
What is?
It is the right to request the data controller to cease the use of the data. This request will lead to a blocking of the user’s personal data, which will be saved according to the terms established by law. By exercising this right, RDH will not be able to provide you with its services from the time the cancellation/deletion becomes effective.
How can I exercise it?
Write an e-mail to our Data Protection Officer (dpd@robindatahood.com) and he will answer you as soon as possible and explain how to proceed.
RIGHT OF PORTABILITY
What is?
The right to data portability is a complement to the right of access whereby the copy provided to the data subject must be offered in a structured, commonly used and mechanically readable format.
You can also request, by exercising this right, that we send all your personal data to another Data Controller.
How can I exercise it?
Write an e-mail to our Data Protection Officer (dpd@robindatahood.com) and he will answer you as soon as possible and explain how to proceed.
RIGHT TO LIMITATION OF PROCESSING
What is?
The right to obtain from the controller the limitation of the processing of personal data. By exercising this right, you can limit the processing we do of your personal data.
How can I exercise it?
Write an e-mail to our Data Protection Officer (dpd@robindatahood.com) and he will answer you as soon as possible and explain how to proceed.
RIGHT TO REVOKE CONSENT
What is?
It is the right to revoke the consent given for the processing of your personal data. Exercising this right will imply your automatic withdrawal as a RDH user since we will not be able to continue providing you services from now on.
How can I exercise it?
Write an e-mail to our Data Protection Officer (dpd@robindatahood.com) and he will answer you as soon as possible and explain how to proceed.